Privacy policy
Privacy Policy
Last Updated: 16/04/2025
Collection and Use of Personal Information
We collect personal information that you voluntarily provide when you make a purchase, request a return, contact customer service, or subscribe to our newsletter. This information may include your name, address, email address, phone number, and payment information.
We use this information to process orders, manage returns, communicate with you about your order status, and improve our services. We may also use your information for marketing purposes, but you can opt out of receiving promotional emails at any time.
Sharing of Personal Information
We do not sell or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our business, such as payment processors, shipping companies, and customer service platforms.
These service providers are contractually obligated to keep your information secure and use it only for the purposes for which we provide it to them.
Data Security
We implement various security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Despite these measures, no data transmission over the Internet is 100% secure, so we cannot guarantee absolute security.
Copyright Issues
We respect the intellectual property rights of creators and companies. If you believe that any of our products or designs infringe upon copyright, please let us know immediately by contacting us at sales@inkandneedle.co.nz. We will review your request promptly, and if we confirm the infringement, we will remove the infringing product or design within 24 hours.
Your Rights
You have the right to request access to the personal information we have about you, request corrections to any inaccuracies, and request that we delete your information. To exercise these rights, please contact us at sales@inkandneedle.co.nz.
Changes to this Privacy Policy
We may update this privacy policy from time to time. Any changes will be posted on this page, along with the date of the last update. We encourage you to review this policy periodically to stay informed about how we protect your personal information.
Contact Us
If you have any questions or concerns about this privacy policy, or if you need to initiate a return, please contact us at sales@inkandneedle.co.nz.
