Image by Size

  • Estimated Delivery:Oct 16 - Oct 20

  • Free Shipping & Returns: On all orders over $200

Product description
Shipping & Return

Introducing Our New “Size-by-Image” Ordering Tool

We’ve made custom DTF ordering even simpler and more precise.
With our new Size-by-Image feature, you can upload your artwork, set your exact print size, and see a live preview before placing your order.
No more confusion with gang sheets or design software — just clear, accurate results every time.

Here’s What You Can Do:

✅ Set Exact Print Dimensions – Adjust your transfer size precisely to the cm.
✅ Instant Live Preview – View exactly how your print will appear before checkout.
✅ Smart Background Remover – Remove unwanted backgrounds automatically with AI assistance. (Results may vary depending on image quality and complexity.)
✅ Resolution Enhancer – Boosts image quality to 300 DPI for sharp, professional prints.
✅ Auto Trim & Fit – Optimizes spacing to reduce film waste and save on costs.
✅ Live Pricing Updates – See pricing adjust instantly as you modify size or quantity.
✅ Fully Mobile-Ready – Designed for easy use on phones, tablets, or computers.
✅ Effortless Ordering – Ideal for everyone, from first-time users to experienced creators.

This tool streamlines the ordering process — making DTF transfers faster, clearer, and more reliable for every project.

If you have any questions, contact us at sales@inkandneedle.co.nz

Shipping Policy

At this time, we are only processing orders within New Zealand (NZ).

For all orders over $200, we offer free shipping within New Zealand!

For orders under $200, standard shipping rates will apply.

Refund Policy

DTF transfers are custom-made based on the artwork you provide. As such, once production has commenced, we cannot accept returns or offer
refunds due to customer errors, including:

  • Low-resolution or poor-quality images
  • Spelling mistakes or design inaccuracies in the submitted artwork
  • Changes of mind after order confirmation

Defective or Incorrect Items

If you receive a defective or incorrect DTF transfer, please contact us within 3 days of receipt. Eligible issues include:

  • Printing errors not present in the approved proof
  • Damage incurred during shipping​

To process your claim, provide clear photographs of the issue. We will
assess the problem and, if validated, offer a replacement or refund. Please note that we cannot process claims for transfers that
have already been applied to garments or other substrates.​

Cancellations

Orders can be canceled for a full refund only if production has not yet
started. Once production is underway, cancellations may be subject to
partial refunds or store credit, depending on the progress made.​

Shipping Delays

We are not responsible for delays caused by shipping carriers, weather conditions, or other unforeseen circumstances.​

Contact Us

For any questions or concerns regarding your order, please reach out to our customer service team at sales@inkandneedle.co.nz

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